FIFA 21

Important:

If your opponent breaks the rules, disconnects, etc., you must report this immediately, take evidence, inform your opponent here in the chat and abandon the game. If you continue you the game or play it until the end, a protest will not be accepted.

1. Preparations

Challenger and opponent may connect each other on the PlayStation Network / Xbox Live. The PlayStation Network username / Xbox Live Gamertag is displayed on the duel detail page below the username. Start a new Friendly Match for each round depending on your game mode (e.g. best of 3 or best of 5).

Make sure the player who is sending the friendly match request has the same Username / Gamertag which is connected to his DuelDonkey account.

You can read more details about how to connect with each other and get started in our Help Center

2. Team selection

Depending on the game mode, the participants may play with any team available in the game, which is predefined by the game mode. This does not apply to the Soccer Aid team (FIFA 21): this team is forbidden. In the Ultimate Team game mode, the use of players on loan is forbidden.

3. Game settings as host

The game settings listed in the "How it works" section apply. If the host invites with the wrong game settings, the other player is not obliged to play the duel. The duel can still be canceled until half time. If the duel is played for more than half time or to the end, the opponent automatically accepts the host's game settings and the duel can no longer be canceled.

4. Score

Determining the winner in FIFA 21 is pretty simple, the player with the most goals wins the round. If a game ends in a draw, the game will be repeated until there is a winner. In FIFA 21 - Ultimate Team, the automatic game integration will lead the players to play extra time and penalties if needed.

Play as many rounds as needed depending on your game mode (e.g. best of 3 or best of 5), to declare the duel winner.

5. Duel Result Validation

After a duel you have to come back to DuelDonkey and declare the winner manually by clicking the "Sumbit final result" button.

If the submitted results of both parties are not matching, the duel will set to conflict mode and an admin will join. in this case both players are obliged to prove the final result by uploading screenshots or videos.

Possible uploads for result validation include screenshots / photos and recordings of the match as well as the winner results page.

6. Lag & Disconnects

Make sure you have a proper internet connection and your device is stable. Lags or disconnects will not be taken into consideration unless your opponent agrees.

7. Bugs

If you experience any bug or issues in your match, please record this, leave your match and open a protest with your evidence. Please note that you must leave the match before any goals or red cards have been awarded.

8. Conflicts & Support

In case you notice any divergences or behavior that contradicts the game rules or DuelDonkey rules, report your opponent to our support team and we will set the duel in conflict mode.

Both participants are responsible that screenshots of the match result are uploaded at the end of the match. The screenshots must contain the nickname of both participants and the match result. Also, we recommend that players take screenshots of disputable situations (such as Disconnects, Game Settings problems, etc.). These screenshots can and will be used as evidence in case of a conflict.

9. Fairplay

Every player is here to have fun and add another thrill to their game: for this reason, play fair! The exploitation of glitches in the game are prohibited.